Welcome to Siloam Artisan Soap!
These Terms and Conditions outline the rules and regulations for the use of our website. By accessing or using this website, you agree to comply with these Terms. If you do not agree with any part of these Terms, please discontinue use of the website.
This website is operated by Siloam Artisan Soap (“we,” “us,” “our”). We provide this website, along with all information, tools, and services, to you conditioned upon your acceptance of these Terms.
All our products are handcrafted in small batches, and natural variations in color, shape, and size may occur.
Product descriptions, pricing, and availability may change at any time without notice.
We reserve the right to modify or discontinue products or services without prior notice.
All prices are listed in Indian Rupee and include applicable taxes unless stated otherwise.
Payments are processed securely through approved payment gateways. We do not store your card details.
Coupon codes or discounts must be applied at checkout and cannot be added after an order is placed.
Orders are processed and shipped within the time frame specified at checkout.
Delivery times are estimates and may vary depending on your location and courier delays.
Customers are responsible for providing accurate shipping information. We are not liable for delays or losses caused by incorrect addresses.
Due to the personal nature of skincare products, we cannot accept returns for opened or used items.
Refunds or replacements may be issued for damaged, defective, or incorrect products.
Issues must be reported within 7 days of receiving your order with supporting photos.
For more details, refer to our Refund Policy.
All content on this website, including text, images, designs, and logos, is the property of Siloam Artisan Soap and is protected under copyright laws.
You may not reproduce, distribute, or use any content without written permission.
By using this website, you agree that:
You will not interfere with or disrupt the website’s functionality.
You are responsible for maintaining the confidentiality of your account and password.
Unauthorized use of the site or its content may result in restricted access or legal action.
Your use of this website is also governed by our Privacy Policy, which explains how your personal data is collected, used, and protected.
Our products are made using natural ingredients, including essential oils, botanicals, and goat’s milk.
As with all skincare products, individual reactions may vary.
We recommend performing a patch test before first use.
Siloam Artisan Soap is not liable for allergic reactions or sensitivities.
If you have specific skin conditions, please consult a dermatologist before use.
We do not guarantee uninterrupted or error-free website operation.
We are not responsible for delays caused by couriers, technical failures, or circumstances beyond our control.
To the maximum extent permitted by law, Siloam Artisan Soap is not liable for indirect or consequential damages arising from use of our products or website.
These Terms are governed by the laws of India, and any disputes will fall under the jurisdiction of the courts in Kochi/Kerala.
We may update or modify these Terms at any time. Changes take effect immediately upon being posted on this page.
For questions regarding these Terms, please contact:
Email: sales@siloamsoap.com